GE MDS is here to help customers whenever possible. Browse the Technical Support or Product Services areas to find the answers to Frequently Asked Questions and other customer support information. If you can't find what you're looking for, or if you would like to speak with someone, select from one of the contacts below. Please note that our office hours are Monday - Friday, 8:00 a.m. to 5:00 p.m., EST.

Main Office Contact

Phone: (585) 242-9600
Fax: (585) 242-9620

Customer Support — After Sale Assistance and Information

Phone: (585) 242-8311 or 1-800-474-0964
Fax: (585) 242-9620
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Product Support — SRO (Service Request Order)

Phone: (585) 241-5540 or 1-800-474-0964
Fax: (585) 242-8400
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Technical Services — Technical Support, Training, Licensing Services, or Other Services

Phone: (585) 241-5510 or 1-800-474-0964
Fax: (585) 242-9620
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Wireless Systems Group

Phone: (585) 242-9600
Fax: (585) 242-8349
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